- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-17-2021 05:22 AM
I have a reference type variable that I need to populate on a Service Catalog form with only the employee id coming from sys_user table.
Is there a special variable attribute that will do it or a script? Please help. Thanks.
Solved! Go to Solution.
- Labels:
-
Service Catalog

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-17-2021 06:05 AM
Depending on what you are trying to accomplish, you could look at the lookup select box variable type instead of reference. Using that you can select the ID field as the label and whatever value you want (sys_id for example) as the value field.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-17-2021 06:00 AM
You want to see employee id value instead of user name in sys_user reference field?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-17-2021 06:05 AM
Depending on what you are trying to accomplish, you could look at the lookup select box variable type instead of reference. Using that you can select the ID field as the label and whatever value you want (sys_id for example) as the value field.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2025 07:20 AM
Look up from which table?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-17-2021 06:10 AM
If you want to be able to type a field such as the employee number to see the search results and then select the user, you can add the column and the search (type ahead) capability to the Variable attributes like this
ref_ac_columns=employee_number,ref_ac_columns_search=true
This will allow you to type part of the name or employee number to find the record, but a reference type variable will always store the sys_id as the value assigned to the variable.