how to prevent the ability of ITIL users to remove an automatically added manager approval for normal changes.

[prasad8]

Hi,

I have a requirement like,

when the normal change form we click on the "Request approval" button, first approval triggering to Assignment group manager, Here the ITIL users are able to delete the approval through approval tab "EDIT" button. I have to prevent ITIL users are not able to delete the manager approval. 

Here only manually added approvals if ITIL wants an delete, But the manager approval delete ability need to restrict.

Help me how to restrict delete ability 

[prasad8]

Hi @Ankur Bawiskar ,

I cheked in approval table, Source table field is empty for manually added approvals. I added that condition now it is working. 

Thanks,

Prasad

[Ankur Bawiskar]

@prasad

Glad to know

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur