How to re-trigger Flow/Approvals on RITM without manual state change or new flow?

RitheshB
Tera Contributor

Hi everyone,

I’m working on a scenario in ServiceNow where a Flow is handling approvals and updating a Requested Item (RITM).

Current situation:

  • The Flow triggered approval activities correctly.
  • One of the approvers did not approve, so the request moved to Cancelled state.
  • The record updates (stage, approval, etc.) were executed as expected.

Now, I want to re-test the same Flow logic by bringing the RITM back to a previous “Approved/In Progress” state and re-triggering the process.

However, I want to avoid:

  • Manually changing the state and fields
  • Creating a separate Flow just for testing
  • Cloning/recreating the RITM
  • Manually changing the Request state and testing the flow

My question:
 Is there any recommended approach to:

  • Reset/replay the Flow execution on the same RITM?
  • Re-trigger approvals and downstream tasks without creating new records or flows?
  • Possibly use Flow Designer execution context, rollback, or any system-level mechanism?

I also checked Flow Context, but looking for a more controlled or reusable way to simulate/restart the process.

Any suggestions or best practices would be really helpful.

Thanks in advance!

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