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How to remove the 'Options' label after adding Checkbox selections

Cory Hitchings
Giga Guru

Good morning, 

I am trying to figure out how to remove the 'Options' label when adding check-boxes to a Catalog Item.  

find_real_file.png

Any ideas would be helpful.  

Thank you!

1 ACCEPTED SOLUTION

johnvpr
ServiceNow Employee
ServiceNow Employee

You can check out this KB that explains how to edit the "option" label above checkbox variables

 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0853625

 

John

View solution in original post

7 REPLIES 7

Allen Andreas
Tera Patron

Hi,

You can add a label variable right before the first checkbox and either type in a more descriptive wording than "Options"...or... simply press the spacebar once in the question field (basically making that visible as just a "space") and that will show nothing for you.

This method seems to work pre-Madrid. Try that.

Please mark reply as Helpful/Correct. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

The option label is displayed when you have 2 or more choices after each other. As Allen mentioned, you can add a Label before the choices. 

The space does not work for Madrid out-of-the-box. If you just enter a space, it will be corrected with the previous value.

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Hi @Cory Hitchings 

I'm glad you found a correct answer.

This was from about a year ago, haha, but just to clarify, in my post that long time ago, it was mentioned to create a label variable (see above). That is what the link that the other person posted says to do. 

Take care!

 


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

johnvpr
ServiceNow Employee
ServiceNow Employee

You can check out this KB that explains how to edit the "option" label above checkbox variables

 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0853625

 

John