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06-13-2019 09:43 AM
Good morning,
I am trying to figure out how to remove the 'Options' label when adding check-boxes to a Catalog Item.
Any ideas would be helpful.
Thank you!
Solved! Go to Solution.
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08-17-2020 02:49 PM
You can check out this KB that explains how to edit the "option" label above checkbox variables
https://hi.service-now.com/kb_view.do?sysparm_article=KB0853625
John

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06-13-2019 09:49 AM
Hi,
You can add a label variable right before the first checkbox and either type in a more descriptive wording than "Options"...or... simply press the spacebar once in the question field (basically making that visible as just a "space") and that will show nothing for you.
This method seems to work pre-Madrid. Try that.
Please mark reply as Helpful/Correct. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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06-13-2019 10:09 AM
The option label is displayed when you have 2 or more choices after each other. As Allen mentioned, you can add a Label before the choices.
The space does not work for Madrid out-of-the-box. If you just enter a space, it will be corrected with the previous value.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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09-30-2020 07:18 AM
Hi
I'm glad you found a correct answer.
This was from about a year ago, haha, but just to clarify, in my post that long time ago, it was mentioned to create a label variable (see above). That is what the link that the other person posted says to do.
Take care!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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08-17-2020 02:49 PM
You can check out this KB that explains how to edit the "option" label above checkbox variables
https://hi.service-now.com/kb_view.do?sysparm_article=KB0853625
John