how to send notification by clicking UI action button

[RC8]

Iam having a button called send notification when iam clicking that button notification has to be send to the user ??

[Shubham Tipnis]

Hi Rakesh,

Check Email Client, Email Client Templates and Quick Messages module in snow.

You could register an event and then use a UI action that triggers the event and create a notification(you may do that from notifications module) that runs against that event. 

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/notification/task/t_CreateANotification.html

Please mark helpful/correct if applicable.

Regards,

Shubham

[Ankur Bawiskar]

Hi Rakesh,

Can you explain the business requirement?

For your question you can follow points mentioned by Shubham but would like to understand the use-case

Regards
Ankur

[Ankur Bawiskar]

@Rakesh chowdary 

refer below links for additional help

how to generate notifications by using ui action

Send an Notification when clicking on UI action

How to send an email notification through a UI Action script.

Regards
Ankur

[RC8]

Hi Ankur,

i had a button called 'send notification' whenever i clicked that button it should send notification to that particular user who raised a ticket

 Thanks,

 Rakesh