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06-11-2021 06:59 AM
Hello,
We are trying to get Kb article authors to update publication every 90 days.
We did not see anything OOB that would allows to do send notification 90 days after Kb article is 'published', but we found Scheduled Script Execution: Notification for Article Expiry Warning.
Is it possible to modify the script below to lookup the 'published date' instead of 'expired date'? I am new to this, i will greatly appreciate any help. thanks.
Condition:
answer = false;
if (gs.getProperty("glide.knowman.enable_article_expiry_notification", "false")==="true") {
var gr = new GlideRecord('kb_knowledge');
gr.addEncodedQuery('workflow_stateINpublished^valid_toONNext month@javascript:gs.beginningOfNextMonth()@javascript:gs.endOfNextMonth()');
gr.query();
answer = gr.next();
}
Run this script:
new KBKnowledge().notifyForExpiringArticles();
Solved! Go to Solution.
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06-11-2021 07:31 AM
Hi,
like this
Remember to Save and Activate the Flow
Final Flow
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-16-2021 06:07 AM
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07-16-2021 07:02 AM
I haven't used that activity.
So not very sure on that
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-16-2021 07:29 AM