How to set the Service Operations Workspace search as a default for the itil users

[av00]

I need this search always set in Service Operation Workspace, how can i do this? -see image-

Thansk for your support

[RaghavSh]

@av00 user need to manually select before searching.

I am not sure if there exists a configuration to set SOW search as default. 

one way i see is deleting the global search from sys_ux_page_property and clear the cache.

Please mark the answer correct/helpful accordingly.

[RaghavSh]

@av00 did this help you?

[Sarthak Kashyap · Accepted solution]

Hi @av00 ,

Please check below links 

https://www.servicenow.com/community/next-experience-forum/defaulting-the-global-search-in-sow-servi...

https://www.servicenow.com/community/next-experience-forum/global-search-within-service-operations-w...

https://www.servicenow.com/docs/bundle/zurich-application-development/page/administer/ui-builder/tas...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1537094

Last two might helps you,

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Sarthak

[Ankur Bawiskar]

@av00 

see if this helps

How to set Global Search to Global scope ONLY after impersonation for a particular user. 

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