How to set Timer in workflow
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06-27-2019 06:25 AM
Hi
i have request like this,
if 1st - approval didn't approved with in 1-day , then goto setValue "Cancelled"--End
if approved with in 1-day , goto 2nd- approval , if 2nd approval didn't approved with in 1-day, then goto setValue "Cancelled"--End.
if TWO approvals approved with in 1-day then goto Setvalue-" complete"---END.
So how should i use timer here...???
The Workflow is on Custom Table
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06-27-2019 07:05 AM
Hi Chanikya,
so after the timer activity use set value and cancel the request and if you want to end the workflow then end it
I forgot to add that
output from timer activity will be set value which will cancel the request and next activity would be workflow end if you want
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Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-27-2019 07:17 AM
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06-27-2019 07:27 AM
Hi Chanikya,
the set values activity for pending manager approval; take the output transition to timer and one to senior leader approval.
after the timer take the output to set values of cancelled
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Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-27-2019 07:30 AM
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06-27-2019 07:33 AM
Hi Chanikya,
yes it looks good now; just ensure for testing purpose keep timer like 5 -10mins
Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader