How to set Timer in workflow

chanikya
Tera Guru

Hi 

i have request like this,

if 1st - approval didn't approved with in 1-day , then goto setValue "Cancelled"--End

if approved with in 1-day , goto 2nd- approval , if 2nd approval didn't approved with in 1-day, then goto setValue  "Cancelled"--End.

if TWO approvals approved with in 1-day then goto Setvalue-" complete"---END.

 

So how should i use timer here...???

 

The Workflow is on Custom Table

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20 REPLIES 20

Hi Chanikya,

so after the timer activity use set value and cancel the request and if you want to end the workflow then end it

I forgot to add that

output from timer activity will be set value which will cancel the request and next activity would be workflow end if you want

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Is it Right??

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Hi Chanikya,

the set values activity for pending manager approval; take the output transition to timer and one to senior leader approval.

after the timer take the output to set values of cancelled

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

is it right?

 

find_real_file.png

Hi Chanikya,

yes it looks good now; just ensure for testing purpose keep timer like 5 -10mins

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader