How to set Timer in workflow

chanikya
Tera Guru

Hi 

i have request like this,

if 1st - approval didn't approved with in 1-day , then goto setValue "Cancelled"--End

if approved with in 1-day , goto 2nd- approval , if 2nd approval didn't approved with in 1-day, then goto setValue  "Cancelled"--End.

if TWO approvals approved with in 1-day then goto Setvalue-" complete"---END.

 

So how should i use timer here...???

 

The Workflow is on Custom Table

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20 REPLIES 20

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here i have one question here by using Time

Timer  duration-1day

after 2- approvals if we have 3catalog tasks -each catalog task duration 2-days so then timer will behaves 

Hi Chanikya,

Is your earlier question resolved and is working fine?

after 2 approvals you want to create 3 catalog tasks and you are telling you want to wait till 2days after task creation;

if task closed within that 2 day then it is fine or else do something?

Regards

Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur,

i have small issue here,

First Approval need 1-day duration for approval , after approved 1st approval ,

2nd approvals also should wait for 1-day.

but here after approved 1st approval -should cancelled first Timer, because 2-timer's running parallel 

 

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Hi Chanikya,

let the activity run; no issues.

your workflow will still progress and end as usual. that should not be an issue

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

 

i have timer in 2min

workflow started 09:09PM  , first approval approved 09:10PM ,  after approved 1st approval , it should wait 2min for 2nd-approval.

but it was can cancelled at 09:11PM, ....it should not be like that. it should cancelled at 09:12PM if 2nd approval not approved right?

so how to over come this ?

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