How to set Timer in workflow
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06-27-2019 06:25 AM
Hi
i have request like this,
if 1st - approval didn't approved with in 1-day , then goto setValue "Cancelled"--End
if approved with in 1-day , goto 2nd- approval , if 2nd approval didn't approved with in 1-day, then goto setValue "Cancelled"--End.
if TWO approvals approved with in 1-day then goto Setvalue-" complete"---END.
So how should i use timer here...???
The Workflow is on Custom Table
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06-27-2019 07:42 AM
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06-27-2019 08:10 AM
Hi Chanikya,
Is your earlier question resolved and is working fine?
after 2 approvals you want to create 3 catalog tasks and you are telling you want to wait till 2days after task creation;
if task closed within that 2 day then it is fine or else do something?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-27-2019 08:19 AM
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06-27-2019 08:33 AM
Hi Chanikya,
let the activity run; no issues.
your workflow will still progress and end as usual. that should not be an issue
Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-27-2019 08:45 AM
i have timer in 2min
workflow started 09:09PM , first approval approved 09:10PM , after approved 1st approval , it should wait 2min for 2nd-approval.
but it was can cancelled at 09:11PM, ....it should not be like that. it should cancelled at 09:12PM if 2nd approval not approved right?
so how to over come this ?