How to set up sub category based on category in incodent form. ex - sub-category should be displayed based on specific category

[Amit95]

When you select category as Hardware - it should only display sub category related to Hardware.

if you select category as Software - it should only display sub category related to Software.

[Ashley Snyder1]

There is a 'dependent' column within sys_choice that can house the value of the category, so that the sub-category will only display when that category is selected.

https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/field-administratio...

[Amit95]

Thank you very much for sharing the article Ashley. 

[asifnoor]

Hello Amit,

As Ashley already suggested, use the dependent field option.

Right click your subcategory field and configure dictionary. Then go to dependent and put category there. Then your subcategory field will only show values which matches the category.

Mark the comment as correct/helpful if it helps.

[Amit95]

Thanks Asif