As catalog editor, a rich text variable of a catalog item specifiy a link to a location queue for appointment, When my catalog item and his associate variable set is clone over different instances (PROD > REC, PROD > DEV ...), I want this link to be ...
I want to hide the PDF export of the UI macro context_form_header. Is it possible to hide PDF (portrait) and PDF (landscape) by editing the XML of the UI macro?Please tell me how to do it if possible.
Hi All, Is there any role to be given for viewing announcement banner on the service portal? Coz a user is able to see the announcement widget but not the announcement banner Please advice Thanks and Regards, Sandeep
Hi all, Some one please help me how to show values in new line and Story number should be clickable . Expecting result : RLSE0010000 Test Release 07/18_01 for 2022-12-31 16:26:00 STRY00001: Test Story 1.0 for 07/18_1 ReleaseRelease Notes : Release No...
Hi Team, I want to add a button in my catalog item as Clear Values and on clicking the button, it should clear the field values. Please help. Thanks in advance.
Hoping this is the correct forum. After adding a new field (dropdown) to our incident form, it does not appear to write when we save changes in the incident. We created a new table u_newtable (NewTable).Added a new column called FruitsAdded two choi...
Hello Community, As per my requirement there will be a task generated to security team and then user will get added to ad group . If once ritm state changes to closed complete then close notes should get updated. Please help me with this. Which activ...
Hi not able to clear the value of string field which is dependent on Reference field. on change of user name it's working, but if the reference field is empty it's not working. function onChange(control, oldValue, newValue, isLoading) { if (isLoadi...
Hi All, Is there any way to add a DL in CC of notifications template without scripting ? or scripting is the only way to do Please help. Regards, Jyoti
I need to create an inbound email action so that it creates a record in change request table. Subject - short description of change request. Body - Description. Attachments in email - attachments in change request. Please guide me how to achieve th...
Hi, I want to add hyperlink in manager address in email body Please help. Thanks, Sowmya
Hi All, User wants to have ticket where he has put comments on or has requested for. Requested for part I can work out but not sure on how to get the comments part. Please help.
Hi everyone, I want to get all the duplicate names (same name for two or more records) for script includes. Like in an instance if there are 5403 script includes (active ones), then I want to know all the duplicate names of the script includes. Can...
I have a requirement in which a field in MRVS should only be visible in RITM and not in Service catalog view. I have to stop the submission of the RITM form if the field is empty. I have tried making the field mandatory in RITM view but it does not w...
If the short description filed contains the name of CI, the business rule will automatically enter that CI into the incidents form, can you guide me script on this we have total 472 incidents CI exist. while creating incident we will enter CI name ...
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