Hyperlink in Notification

[Mahesh033]

Hi All,

We have configured provider notification which is triggered in msteams.

notification is getting triggering ,but need help in adding Hyperlink in that notification ..

${mail_script:scriptName} is not working its coming as plain text and not as hyperlink

[Amit Verma]

Hi @Mahesh033 

I can see you are passing mail script as ${mail_script:scriptName}  as per your screenshot. Can you please replace scriptName with the actual Notification Email Script Name and retry ?

Also, ensure that the content type is HTML and Plain Text by going into advanced view as shown below :

Moreover, in your email script, replace template.print() with

var surveyUrl = '<a href="' + gs.getProperty('glide.servlet.uri') + 'sp?id=take_survey&instance_id=' + survey.sys_id + '">Please take survey</a>';
template.print(surveyUrl);

Thanks & Regards

Amit Verma

[Mahesh033]

Hi @Amit Verma 

Thanks for your response , we are using provider notification in which we don't have HTML content type .