I am trying to make specifc fields to be only visible to certain roles on the RITM and Tasks

[Hola Ola]

Hello all, 

I have developed a catalog item (form) that ALL the fields should be visible to ALL users.

However, once the form is submitted, due to the sensitive nature of some of the fields, I'll like to make those fields ONLY visible to users with specific roles on the RITM and SCTask. 

I have used the Read roles on the Variables, which didn't work - it hid those fields everywhere, including from catalog view for those without the roles. 

What's my option?

Thank you

[Runjay Patel]

Hi @Hola Ola ,

You can create Catalog ui policy and mark the checkbox only for catalog task and requested item. See the screenshot.

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[Suraj Sharma]

write a client script on sc_task and sc_ritm
 Create Client script
if(g_form.getValue('cat_item') =='your item sys_id'){

var ga=new GlideAjax('script include name');

ga.addParam('sysparm_name','funcName');
ga.getXmlAnswer(function(answer){

if(answer=='true'){

g_form.setDisplay('variable_name',true);

}else{

g_form.setDisplay('variable_name',false);

}

})

}

Script include 
funcName:function(){

if(gs.hasRole('role_name')){

return true;

}else{

return false;

}

}
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." 

[Hola Ola]

Hello @Suraj Sharma 

Thank you for your response. I have tried your suggestion but I may be doing something wrong. Here is what I have, which is not working;

Client Script:

function onLoad() {
   //Type appropriate comment here, and begin script below
   if(g_form.getValue('Language Access Services') =='b66db415c3dfc6101f74900f05013150'){
var ga=new GlideAjax('languageservicesformonsubmission');
ga.addParam('sysparm_name','funcName');
ga.getXmlAnswer(function(answer){

if(answer=='true'){
g_form.setDisplay('inpatient_unit_inpatient',true);
g_form.setDisplay('inpatient_unit_screening',true);
g_form.setDisplay('more_information',true);
g_form.setDisplay('patients_mrn',true);
g_form.setDisplay('patients_mrn_admission',true);
g_form.setDisplay('patients_mrn_surgeries',true);
g_form.setDisplay('patients_mrn_virtual',true);
g_form.setDisplay('patients_name',true);
g_form.setDisplay('patients_name_admission',true);
g_form.setDisplay('patients_name_surgeries',true);
g_form.setDisplay('patients_name_virtual',true);
g_form.setDisplay('patient_phone_number_conference_call',true);
g_form.setDisplay('preop_bay_number_surgeries',true);
g_form.setDisplay('room_number_inpatient',true);
g_form.setDisplay('room_number_outpatient',true);
}else{
g_form.setDisplay('inpatient_unit_inpatient',false);
g_form.setDisplay('inpatient_unit_screening',false);
g_form.setDisplay('more_information',false);
g_form.setDisplay('patients_mrn',false);
g_form.setDisplay('patients_mrn_admission',false);
g_form.setDisplay('patients_mrn_surgeries',false);
g_form.setDisplay('patients_mrn_virtual',false);
g_form.setDisplay('patients_name',false);
g_form.setDisplay('patients_name_admission',false);
g_form.setDisplay('patients_name_surgeries',false);
g_form.setDisplay('patients_name_virtual',false);
g_form.setDisplay('patient_phone_number_conference_call',false);
g_form.setDisplay('preop_bay_number_surgeries',false);
g_form.setDisplay('room_number_inpatient',false);
g_form.setDisplay('room_number_outpatient',false);
}
})
}
}

Script Include:

funcName:function(){
if(gs.hasRole('language_services_options_view')){
return true;
}else{
return false;
}
}

[Suraj Sharma]

See your script include is not right 
please mark my answer helpfull 
for more - ss043532@gmail.com