I am trying to search using exact match in the address bar in Google Chrome with the ServiceNow URL query

User393503
Tera Expert

I can search in the address bar in Google Chrome, but when I search for anything I then arrive in the Global results as opposed to actually going to the incident etc. So basically I want to type in an incident or a user in the Chrome address bar using the correct URL query to be able to go straight to the page or form and not have to arrive on search results and click again.

1 REPLY 1

Ronald Wong
ServiceNow Employee
ServiceNow Employee

You can use the following URL scheme: https://{instance}.service-now.com/nav_to.do?uri=%252Ftext_search_exact_match.do?sysparm_search={recordNumber}

This will only work if you type in a record number (e.g. INCxxxxxxx) in the {recordNumber} variable.