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‎01-25-2022 12:00 AM
As shown in above pic, user should not be able to certify empty elements as marked in yellow. There should be some error when user tries to certify these empty elements.
Please help
Solved! Go to Solution.
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‎01-31-2022 03:24 AM
Business Rule which you need to set up will look like below:
BR Details;
Table: Certification Element:
Condition: State Changes to Certified
Script :
(function executeRule(current, previous /*null when async*/) {
// Add your code here
if(current.certified_value == ''){
gs.addErrorMessage('Empty Field Values cannot be certified');
current.setAbortAction(true);
}
})(current, previous);
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
Regards,
Shloke
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‎01-27-2022 03:37 AM
Hi,
You can create ACL rules to be able to control who can certify or not.
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/contextual-security/concept/access-control-rules.html
Thanks,
Bill
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‎01-28-2022 01:05 AM
Requesting you to please explain in detail. Field which we certify is on cmdb_ci table or may be on some other table and certification is the process on cert_task table. So how should i proceed
?
am new to this so requesting you to explain me with some implementation snapshots
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‎01-30-2022 09:53 PM
Hi,
You will need to elevate first as security admin.
You will see a lock icon if you have successfully elevated.
Navigate to ACL
under operation you will need to decide what type of access you would like to give.
You will need to choose which table and field you are limiting access
Asterisk, means all fields or you can be really specific
Finally, make your group dynamic so a user login will not be able to edit view etc. based on his membership
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‎01-31-2022 12:51 AM
my requirement is "user should not be able to certify EMPTY elements in OOB data certification task". Using above ACL i dont think my requirement is satisfied.
Can you please look into it.