Identify if a request is being opened from web or mobile app

[Ruchika Thukral]

My organization has the requirement that some catalog items with few fields should be opened through app only, with an alert displayed whenever that item is opened on web. How do I identify if the item is being opened from the web. I can create a client script for that condition that display the alert and disable the fields if the item is opened on web.

[Ankur Bawiskar]

Hi,

you can run client script with UI Type - Desktop

It means it would run only for Desktop/web and not for Mobile

Regards
Ankur

[Community Alums]

Hi @Ruchika Thukral ,

This thread should help you :https://community.servicenow.com/community?id=community_question&sys_id=cd5bef90db329450a08a1ea66896...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep