Identifying personas via record or by groups/roles

[ShAn21]

Hello Team,

One back to basics questions. Appreciate your feedback.

We have multiple personas related to our custom application. It is possible to set up ACLs etc by recognizing the person via the record like for eg: Application record has a linked IT Product Owner.

But my question here is that is it also a good practice to create a group and assign a role product_owner and add all product owners to the group. Any future dependency may arise for roles? Or avoid creating any groups/roles if there is some direct relation to identify these actors

Regards

[Mark Manders · Accepted solution]

You should look into the future and make it easy to manage. It also depends on what the different responsibilities for the different persona's are. If they ever change, you need to go through all your ACL's. Than it's better to have a role per 'function' (what you need to do), add that to the group that needs to do this and put the persona on the group (could even be group to group) if all users with the same role need some funtional capability.

If my answer helped you in any way, please then mark it as helpful.

Mark