Hi. For an apprenticeship project, I try to add an IT Kiosk in a Service Portal in using Walk-Up Experience ServiceNow application and set-up the application according to requirements of the project.
To do this, I tried to clone the widget Online Check-In and after some issues, I have copied Angular ng-templates to the cloned widgets
, but what I don't still understand is when I try to access to my digital_centre page(the name of my IT Kiosk according to specification requirements) is I'm redirected directly to a location with an url containing a location id paramater, without passed through the page to select the "location" in dropdown list.
Moreover, the page is empty and the component proposing to join a waiting queue is not available.
When I use the original widget "Online check-in experience", I'm also redirected directly to a location without have in the first place a dropdown list to choose my location, but the widget to join a waiting queue is displayed on the page.
However, contary to this image found on another topic, the tab "Schedule an Appointment" doesn't appear, amond some other informations.
I would like to understand why I'm redirected directly to a location id without to be asked for the location I want in a dropdown list, why the component to join a queue and Schedule an appointment tab are not displayed on the page, even in the original widget.
Thank You in advance to those who could bring me a helping hand.
Hi. Not sure if that's what you mean, but my locations in Walk Up Location Queue are all active and have their enable away satet to True.
