Hiding Catalog Item pictures in Service Portal on mobile browsers

[Robin Hearne]

Is it possible to easily hide the picture from a Catalog Item in Service Portal when the portal is viewed on a mobile browser?  I tried setting 'Mobile picture type' to 'None' but it hasn't had any affect.

Regards,

Robin

[Gurpreet07 · Accepted solution]

This is for servicenow mobile app and will not make any difference for Service Portal. You have to modify related widget to achieve this.

[Robin Hearne]

Thanks Gurpreet.  The Kingston version of the sc-catalog-item widget is a little different but essentially the same technique worked.

Robin

[Deepthi13]

Hi gurpreet,

Could you please confirm in which line we need to do this exactly

[Gurpreet07]

Hi Deepthi,

Please paste the code in here.  Apparently you need to add additional class (hidden-xs) in the html wherever image tag is used and it will hide that image on small devices.