increase variable length for label variable in catalog item

srujana2
Tera Contributor

Hi All,

I have a label field ..Label name contains nearly 500 characters but variable(question) cant access that much length.

How to add 500 characters(text) to Question variable.

How to achieve this?

Thanks in advance..

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Srujana,

I would recommend not touching the length as it would be global impact.

Also it is good user experience to have smaller question label so that the form looks proper and is user friendly

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

15 REPLIES 15

Kieran Anson
Kilo Patron

Hi,

An option would be to give the label a simple name and then use the annotation option to display your message?

find_real_file.png

Thanks for Updating..

Kieran, Is it possible to display message(help text) for checkbox..

Please let me know, if it is possible..

Thanks..

Hi,

you cannot add help text to checkbox variable

Service Portal: Help Text not being displayed for CheckBox Variables.

OR

You can create new Label field just above or below the checkbox variable and use Annotation tab to add your help text. You can evem customize the text by using HTML / CSS

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,

output

something like this

find_real_file.png

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader