Integration attachement error: Response body was requested to be saved as attachment. It's not available through getBody() anymore.

[Giovana Lopes]

Hello,

I have a script wich integrates Azure devops.

When I add attachments from a specific group, it works well, but when I try with another group, the catch script returns: "Response body was requested to be saved as attachment. It's not available through getBody() anymore."

But it doesnt make sense, as well it works with another group.

Heres my code:

var att2 = new GlideRecord('sys_attachment');
att2.addQuery('table_sys_id', incident.sys_id);
att2.addQuery('file_name', attchFilename.toString());
att2.query();
if (att2.next()) {
cckFileName2 = true;
} else {
cckFileName2 = false;
}

if((!cckFileName) && (!cckFileName2) && (!comment.contains("Attachment from ServiceNow"))){

//var check = new global.VSTSUtils().getAttachment(attachId, incident.sys_id, Mfilename.toString());
try {
var r = new sn_ws.RESTMessageV2('VSTS Integration BI', 'Get Attachments');
r.setStringParameterNoEscape('id', attachId);
r.saveResponseBodyAsAttachment('incident', incident.sys_id, Mfilename.toString());

var response2 = r.execute();

var responseBody = response2.getBody();

var httpStatus = response2.getStatusCode();

if (httpStatus == "200" || httpStatus == "201") {
}

} catch (ex) {
var message = ex.message;
gs.log('catch: ' + message);
}

Can anybody help me? 

Thank you

[Ankur Bawiskar]

Hi,

Can you explain what it means it works for specific group?

you can consuming 3rd party endpoint?

So is there any specific thing you are sending which identifies the group

please explain in detail with steps

Regards
Ankur

[Giovana Lopes]

Hi, Ankur!

Thanks for answer!!

When I open an incident wich group is "A" or "B", it opens a work item in Azure devops.

After that, when I try to send an attachment from ServiceNow to Azure, its all working.

But when I send from azure to Servicenow, it works well with group "A", but when i send from group 'B', it doesnt work

I hope you understand me.

Warn me if you have questions

Thank you

[Ankur Bawiskar]

Hi,

So what is the error message?

what is the difference in both the JSON body when you send file for Group A and file for Group B?

Regards
Ankur

[Giovana Lopes]

Its the same JSON body for both

The error message is: 

Response body was requested to be saved as attachment. It's not available through getBody() anymore.