Integration of service request between two servicenow instance

Deepika Gangra1
Tera Expert

Hi Everyone,

 

Requirement is to integrate service request between  two instance like when we create service request in one instance it should also be created in another instance as well along with its RITM and catalog task. 

Thanks in advance for your responses.

 

Thanks

Deepika 

2 REPLIES 2

Tony Chatfield1
Kilo Patron

Hi, you could use a custom REST API solution, or one of the off the shelf data replication tools available from SNC 
Instance Data Replication (servicenow.com)

or other vendors via the ServiceNow store.

ServiceNow Store

Hey thanks for reply,

I am using custom REST API solution but not getting RITM and catalog attached and its cariables.

 

Thanks in advance for help