Integration of service request between two servicenow instance
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06-18-2023 11:48 PM - edited 06-18-2023 11:49 PM
Hi Everyone,
Requirement is to integrate service request between two instance like when we create service request in one instance it should also be created in another instance as well along with its RITM and catalog task.
Thanks in advance for your responses.
Thanks
Deepika
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06-19-2023 12:45 AM
Hi, you could use a custom REST API solution, or one of the off the shelf data replication tools available from SNC
Instance Data Replication (servicenow.com)
or other vendors via the ServiceNow store.
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06-19-2023 12:48 AM
Hey thanks for reply,
I am using custom REST API solution but not getting RITM and catalog attached and its cariables.
Thanks in advance for help