Integration REST API

[Erick15]

i can update and insert a inc or request whit a only endpoint?, whit metod POST

regards!!

[Danish Bhairag2 · Accepted solution]

Hi @Erick15 ,

Yes endpoint is required to update/insert record into servicenow or any application when it comes to API.

When it comes to insert u would require POST method along with diff parameters which are mandatory to be sent along with endpoint as a body to create/insert a record

For update you would required a PUT method along with the sysid (mandatory)of the record which you want to update. Here also u need to send some parameters in the body of the API to update the records.

Thanks,

Danish

[Prince Arora]

@Erick15 

Yes you can do both the action using the inbound rest APIs in ServiceNow

[Prince Arora]

@Erick15 

Here are the steps:

Create a new Incident:

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/inbound-rest/task/t_...

Update incident:

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/inbound-rest/task/ge...

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