Interceptor not working

[Wayne Richmond]

I don't seem to be able to get the Change Request Models Interceptor to work. Whenever I go to change_request.do if simply loads the form and not the Interceptor page. All of the Answers are set to true. Does anyone know why this might be?

I'm aware Interceptors are considered 'Legacy' having been replaced by Record Producers however they don't seem to offer the same functionality. The Interceptor page is what I want.

[Kalaiarasan Pus]

Interceptors are legacy. That is what the document suggests as well.

http://wiki.servicenow.com/index.php?title=Legacy:_Using_an_Interceptor_to_Gather_Data_for_a_New_Rec...

[Wayne Richmond]

But other Interceptors do work, e.g. the Interceptor on the Interceptor page! Well, the page where you create a new Answer:

Redirects to:

[Kalaiarasan Pus]

Even when something becomes legacy, it should continue to support existing items? Isn't it?

What are you trying to do ? Maybe we can think of something else instead of Interceptor.

[Wayne Richmond]

I've created a Wizard for creating a new Change Request. The first panel is a drop down where the user selects the type of change: Normal, Standard or Emergency.

I would rather use an Interceptor because A. it looks better and B. I can change how each URL / link operates. E.g. I want the Normal and Emergency selections to continue with the Wizard but the Standard link should go to the regular Change Request form (where users can select Templates to populate the form. Or, somehow display the templates in a list so one can be selected and that loads on the next page.