Is it possible to create multiple change requests from one record producer?

[kellykane]

Is it possible to create multiple change requests from one record producer?

We are looking for a way to stream line submissions of change requests in instances where the same change applies to multiple CI's.

I've added a List Collector to my record producer and need to create one new change request for each value selected.

For example, user selectes 3 values in the list collector:   Value 1, Value 2, Value 3.   After the user populates all other required fields and clicks submit I need 3 distinct change requests to be created with CR 1 populated with Value 1, CR 2 pop'd with Value 2, etc

Kelly

[rohantyagi]

Yes, its possible. Check the discussion below:

How to Create a dynamic change task from a list collector

[him001 · Accepted solution]

Hi Kelly,

It is possible to create multiple change_request from a single record producer. I have tested this as below:

1. Create a record producer which looks like:

Script in the image is (can paste directly 😞

------------------------------------------------------------------------------------

var numOfConfigItems = [];

if (producer.list_collector) {

numOfConfigItems = producer.list_collector.toString().split(','); // get list of cmdb_items

}

for (var i = 0; i < numOfConfigItems.length; i++) {

current.initialize();

current.short_description = "test";   // This is how common properties will be set for the change_requests

current.cmdb_ci = numOfConfigItems[i];

current.insert();

}

current.setAbortAction(true);   // default insert stop

--------------------------------------------------------------------------------------

2. Create a variable (which I think you have already created), which is of list collector type (name = "list_collector" used above).

3. Above example creates change requests with description as "test" for each ci_item.

Hope this helps.

Thanks,

Himanshu

[edgar_evangelis]

How to do you add attachment to the multiple records you created from the script?