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Restrict to add card in VTB board on role based

Hi, I want to Restrict to add card  like create a new project task in VTB board on role based, can anyone suggest a Business rule or any other mode to achieve it, please help me on it. Thanks in advance.Bhanu.

bhanu27 by Tera Expert
  • 393 Views
  • 1 replies
  • 0 helpfuls

Has anyone implemented WIZ.IO and ServiceNow integration ?

Hello Friends, I have been tasked to explore the WIZ.IO and ServiceNow integration. Very minimal to no references/documents are available over internet/WIZ/ServiceNow docs. Has anyone implemented this? Any references/use cases would be of really grea...

Script not working for the edit variables in RITM

Hi,I wrote a small script to see that a logged in user should be able to edit the fields in the RITM provided the logged in user is from SHAREPOINT SUPPORT group but, it's not working. I impersonated as one of the users of that group, but the fields ...

microsoft.PNG business_rule_1.PNG business_rule_2.PNG
Community Alums by Community Alums  
  • 618 Views
  • 6 replies
  • 4 helpfuls

How to get Child ticket number in Notification

Hi Team, I am creating a child ticket in sc_req_item table using cart method (see below script). I need to get that child ticket number in custom Notification( The notification is fired through workflow activity (create Event) ).Please let me know ho...

Community Alums by Community Alums  
  • 305 Views
  • 1 replies
  • 0 helpfuls

Make all fields Read-only in ScTask

Hi Experts ,If a users submits a form with a particular value in  feild like "Australia Client" or  "US client"  and submits the form, ScTask is created, then the task is continuously monitored  by a particular user for example "Abel" then all the fi...

tsai25044 by Tera Contributor
  • 557 Views
  • 1 replies
  • 1 helpfuls

How to copy attachment from service request to sysapproval record

Hi,I have order guide and using variable type as attachment. After submitting the request based on number of RITM attachment is also attaching in the sys_attachment table. Now I want to copy only one attachment from service request to approval record...

Arun91 by Tera Contributor
  • 712 Views
  • 14 replies
  • 0 helpfuls

How to Measure State change metrics

Hi all,We have requirement where we need to build metrics to measure state change. Measure State change metrics - who caused, assignment group, when & how long the state is in particular duration .Can someone please suggest on how to achieve this if ...

Rutusha by Tera Contributor
  • 1726 Views
  • 5 replies
  • 0 helpfuls

Resolved! Segregation of Users from admin

I have a scenario where as a admin I created an application with 4-5 modules inside that app.Now I created some new users for my app , but don't want to give the entire application access to them since they are not admin. How can I give only a specif...

Report with data from two tables (or even three)

Hello All, I want to create a report (list view type) with data from atleast two tables.I want the "business time left" column from task sla table, i tried building a report based on task sla table and dotwalked to the task table, and added columns f...

Bumsefar by Tera Contributor
  • 2398 Views
  • 5 replies
  • 0 helpfuls

Populate a value in a variable based on 3 variables in Catalog value

Hello Folks,            I've a catalog item, in that there are four fields where 4rth field will depend on the first 3 fields. Based on the combinations values from 3 fields then only 4 field should populate. 4th field have more than 100 choice so we...

Avee90 by Tera Contributor
  • 1028 Views
  • 3 replies
  • 0 helpfuls