Hello All, I was going through onSubmit catalog client script code written by a developer. I found that "g_scratchpad" is used in the script. I want to know what is the use case of "g_scratchpad" in catalog script. If anyone have any idea please reve...
API Variable should be populated in the following format <Fetch the values from MRVS>: <member[1].email>;;<member[2].email>;;and so on.No. of values in MRVS -> no .of lines in API variable. Name of the MRVS is Members of the distribution list.Please ...
after creating a Change Request and selecting a Dynamic CI as the configurtion item, and hitting save, should the Affected CI tab at the bottom of the change request "unpack" all of the CIs associated with the dynamic group have it listed individuall...
In a flow designer, For change task i need to set assignment group. I have written a script in flow designer for assignement group field. its not working if a source_mssql_db_oracle_schema contains sql assugnment group should be AH_AHSAD_CHG_APP-...
Hello Community, In flow designer, for the Do the following in parallel flow logic, flow stages are not available as this is not supported by OOB features, I am using Do the following in parallel flow logic where I am creating 4,5 catalog tasks at a ...
Hi Everyone, I was tracing the UI Script "ProblemModalUIHelpers" specifically on the on "ProblemModalUIHelpers.onAssess" function somehow it is calling this function "ob.openModal('assess_dialog_form_view', getMessage('Assess'), 850, formValues);" in...
Hello,Is anyone able to advice how can I get Release management (com.snc.release_management_v2) installed on my PDI (which is at Washington DC version at the moment).On previous version (old PDI) I managed to install it via plugins (normal way) but t...
I created this script to greet the user at the start of every notification, but when I add it to any notification nothing shows up in the preview of the noti
Steps to reproduce:1. access to instanceA.service-now.com to one sys_certificate.2. Click on Validate Stores/Certificates3. result is Valid pkcs12_key_store4. Export record as xml then import on instance b.5. go to record on instance b.6. Click on Va...
Hi Everyone ,I am trying to schedule / block a time in users calendar which they have submitted via catalog Item.The challenge here is we need to make start and end time in the following format DTSTART:20220304T055406Z & DTEND:20220304T062406Z in the...
Hi Team, I need to copy the html field to another table with string field. It copies but with HTML tags and I have around 20k records . Please help how can I remove the HTML tags. Thanks. Thanks,Karan
I have a request that requires approval. There is an email that is created upon submission of the request. In the subject line of the email the short description and the user who the request is for should be displayed. This is what I have in the s...
Hello, I am curious if ServiceNow offers a Question and Answer feature similar to what is available in this SNOW Community site? I did a search in the community, but all that comes up are answers about this Community Site. I desperately want a soluti...
Hello all, I have a requirement to customize the existing flow for the assess phase of a normal change. This has worked so far in the Flow Designer by copying the existing flow and changing it. Now I want to deactivate the ootb flow, so that only the...
Change Models are used to pre-define fields and set different status flow. Is it also possible to pre-define the Change Tasks in a Change Model?