isMobile is working for Mobile UI only not for Mobile app.

[Pratyush Mandal]

isMobile is working for Mobile UI only not for Mobile app.

Is there is anything for Mobile app so that system should understand the person login through app.

I have written ACL on incident table for Create operation, "New" button will be available when person login in desktop not from mobile app but still button available in Mobile app view also, seems isMobile is not detecting mobile app login.

[Chuck Tomasi]

Hi Dan,

This should be pretty easy to test using a method similar to the above test with a gs.log() statement reporting the status of gs.isMobile().

[dmfranko]

It always returns false.   I wasn't sure if there was some other trick I was missing.

[Chuck Tomasi]

Might be time to reach out to support.

[Pratyush Mandal · Accepted solution]

This is the issue with Mobile app. isMobile is always returning false. ServiceNow support team created PRB691470 for this.

[Chuck Tomasi]

Thanks for sharing/following up Pratyush. Can you go ahead and mark your answer correct to make it easier for others to find in the future (and remove it from the unanswered list)? Thanks.