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01-11-2024 11:03 AM
Hi Community,
I need to enable KB search on a custom portal. Currently when I search any KB it does not show any record. Kindly help
Solved! Go to Solution.
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01-11-2024 11:04 AM
Is the knowledge base actually linked to your custom portal?
If you're unsure, go to filter navigator -> portals -> check related list "Knowledge Bases"
If my post helped you, please click the accept solution button and hit the thumbs up! Thank you!
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01-11-2024 11:06 AM
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01-11-2024 11:30 AM
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01-11-2024 11:04 AM
Is the knowledge base actually linked to your custom portal?
If you're unsure, go to filter navigator -> portals -> check related list "Knowledge Bases"
If my post helped you, please click the accept solution button and hit the thumbs up! Thank you!
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01-11-2024 11:06 AM
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01-11-2024 11:23 AM
@JaeggerLegane @Danish Bhairag2 Thanks it's working now
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01-11-2024 11:27 AM
Hi @Danish Bhairag2 & @JaeggerLegane
When I try to open any KB article on portal it shows me the backend view like a form view.
It does not show me the KB view.
Wht can be the issue?