KB search in Custom portal

SnowUserDev
Tera Contributor

Hi Community,

 

I need to enable KB search on a custom portal. Currently when I search any KB it does not show any record. Kindly help

 

 

3 ACCEPTED SOLUTIONS

JaeggerLegane
Kilo Sage

Is the knowledge base actually linked to your custom portal?
If you're unsure, go to filter navigator -> portals -> check related list "Knowledge Bases"

JaeggerLegane_0-1704999878303.png

 

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5 REPLIES 5

JaeggerLegane
Kilo Sage

Is the knowledge base actually linked to your custom portal?
If you're unsure, go to filter navigator -> portals -> check related list "Knowledge Bases"

JaeggerLegane_0-1704999878303.png

 

--------------------------------------------------------------------------------
If my post helped you, please click the accept solution button and hit the thumbs up! Thank you!

SnowUserDev
Tera Contributor

@JaeggerLegane @Danish Bhairag2   Thanks it's working now

SnowUserDev
Tera Contributor

Hi @Danish Bhairag2 & @JaeggerLegane 

 

When I try to open any KB article on portal it shows me the backend view like a form view.

It does not show me the KB view.

Wht can be the issue?