KB search in Custom portal

[SnowUserDev]

Hi Community,

I need to enable KB search on a custom portal. Currently when I search any KB it does not show any record. Kindly help

[JaeggerLegane · Accepted solution]

Is the knowledge base actually linked to your custom portal?
If you're unsure, go to filter navigator -> portals -> check related list "Knowledge Bases"

[Danish Bhairag2 · Accepted solution]

Hi @SnowUserDev ,

Pls check this article

https://www.servicenow.com/community/developer-forum/custom-knowledge-base-in-service-portal-global-...

Thanks,

Danish

[Danish Bhairag2 · Accepted solution]

@SnowUserDev 

Plz try this link

https://www.servicenow.com/community/itsm-forum/knowledge-articles-opening-in-form-page-on-service-p...

Thanks,

Danish