Knowledge approval notification

[Raji9]

Hi All,

Out-of-the-box knowledge approval notification does not tell that it is for Publish or Retirement.  How to include this and also the Knowledge manager of the article

Thanks

Ra

[Ravi Chandra_K]

Hello @Raji9

Greetings!

Check for the notifications on Knowledge table and modify the approval notification conditions. If you do not find the same jn notifications, then you can check the workflow from where notifications are being triggered.

please mark the answer as correct and helpful if helped.

Kind Regards,

Ravi Chandra 

[Raji9]

I want to send  an approval request  with a short description as follows

"Knowledge article KB00167956 publish Approval request"

"Knowledge article KB00165988 Retire Approval request'

Thanks

Ra