Label variable in RITM is appearing as mandatory.

[Saurabh Waskar1]

Hi All,

 I have created a variable of type Label for a catalog item to display some instruction, but this variable is appearing mandatory on RITM page due to which we can't change CI. It is throwing error (The mandatory fields are not filled) on RITM page.

Thank you!

[Musab Rasheed]

Hello,

Are you making Label field mandatory through anything on Catalog item form ?

[Saurabh Waskar1]

Hi @Musab Rasheed ,

We don't have any configuration which makes label as mandatory.

It is appearing mandatory on RITM page but not on Portal

[Pavankumar_1]

Hi @Saurabh Waskar1 ,

if it showing mandatory only on RITM form not on portal may be client script on RITM table is causing it.

can you check there are any mandatory under label may be that is mandatory because on that it is showing mandatory.

[Pavankumar_1]

Hi @Saurabh Waskar1 ,

have you checked my response ?

If not try and let me know if need anything or if it resolved Accept Solution and Hit Thumb icon.