LDAP Integration - Service Accounts

[josh_brostoff]

I am trying to have our ServiceNow instance look at the Service Account OU of our LDAP server.   What is the table I should reference for this?

[Pradeep Sharma]

Hi Josh,

You may find the below video link helpful.

How to Configure an LDAP Server - YouTube

http://wiki.servicenow.com/index.php?title=LDAP_Integration_Setup

[Dilip Puligilla]

hi Josh

try these

1. In Login distinguished name, enter the user credentials for an account with read access to the directory levels from which you want to import users or groups. The ServiceNow system uses these credentials to connect to your LDAP server. If this information is not entered, the ServiceNow application attempts an anonymous login to the LDAP server.

   The Login distinguished name fields accepts several formats.

   To access a Microsoft Active Directory (AD) server, use one of the following:

   user@domain.com, domain\user

   cn=user,ou=users,dc=domain,dc=com>

   To access a different LDAP directory server, the username must be in the full distinguished name format:

   cn=user,ou=users,dc=domain,dc=com

2. In Login password, enter the password for the LDAP user.
3. Select the Active check box.
4. [Optional] In the Starting search directory field, explicitly specify the LDAP OU attributes you want the ServiceNow instance to import.
5. Click Update

thanks

Dilip