Major incident tab Visibility on major incidents

[Debasis Pati]

Hello All,

I want to understand when a major incident is proposed there is a major incident section gets visible with some fields,
I want to see where is this configuration present i have added some fields in the major incident section i want to make them mandatory so i want to check the oob conditions where the config present which shows this section and the fields.

@Ankur Bawiskar any suggestions?

Regards,
Debasis

[Bhuvan]

@Debasis Pati 

Refer below post where I provided more information on this

https://www.servicenow.com/community/developer-forum/make-business-impact-mandatory-when-propose-to-...

Go to UI action table 'sys_ui_action' and open 'Propose Major Incident'

You can see validation section that makes work notes mandatory for classic UI and workspace and if missing error message is displayed. Extend this logic as per your requirements.

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan