Move standard change template to another instance

sunil4050
Giga Contributor

‎09-24-2020 03:01 AM

Hello All,

If a standard change template is created and approved in one instance, can we move it to another instance? I know that there is a ACL on std_change_producer table which prevents but i have overriden it. The change proposals once verified, it is converted to template. Can we someone move the template? When i try to do it, the template moves but the template values are not shown.

Thanks

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Inactive_Us1409
Giga Contributor

‎05-24-2021 01:52 PM

How to migrate standard change templates across ServiceNow instances

  • Export data from all these tables against your templates:
    • std_change_template
    • std_change_record_producer (where Template is your std_change_template)
    • std_change_proposal (where Template is your std_change_template)
    • sc_cat_item_catalog (where Catalog Item is Standard Change Record Producer)
    • sc_cat_item_category (where Catalog Item is Standard Change Record Producer)
    • std_change_producer_version (where template Standard Change Record Producer)
  • You'll get access denied issue on std_change_template and std_change_record_producer so navigate to create ACL for these tables and check admin override true temporarily
  • Import the xmls to all these tables
  • Verify the change templates
  • Revert the ACLs