Move standard change template to another instance
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09-24-2020 03:01 AM
Hello All,
If a standard change template is created and approved in one instance, can we move it to another instance? I know that there is a ACL on std_change_producer table which prevents but i have overriden it. The change proposals once verified, it is converted to template. Can we someone move the template? When i try to do it, the template moves but the template values are not shown.
Thanks
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Change Management
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05-24-2021 01:52 PM
How to migrate standard change templates across ServiceNow instances
- Export data from all these tables against your templates:
- std_change_template
- std_change_record_producer (where Template is your std_change_template)
- std_change_proposal (where Template is your std_change_template)
- sc_cat_item_catalog (where Catalog Item is Standard Change Record Producer)
- sc_cat_item_category (where Catalog Item is Standard Change Record Producer)
- std_change_producer_version (where template Standard Change Record Producer)
- You'll get access denied issue on std_change_template and std_change_record_producer so navigate to create ACL for these tables and check admin override true temporarily
- Import the xmls to all these tables
- Verify the change templates
- Revert the ACLs
