Hello All, I have created 1 record producer for incident in which I want to set default priority as p3 that I have set by using record producer script current.impact = '1';current.urgency = '3'; It's working fine now I want visible only p1 p2 and p3...
Hi Team, I have form with multi-row variable set, where I'm able to calculate the total efforts and total rows added when the calculate button is clicked. I'm able to clear the value of "Total Efforts" onChange of the efforts (in hrs) variable in ...
We are facing an issue with integrations where POST calls are getting timeout intermittently. These are Synchronous POST calls which goes through MID Server. While checking with vendor they suggested us to go with Asynchronous method and waitforrespo...
Hi @Ankur Bawiskar /All,I have Bug item in Platform, Some of the Users with 'ITIL' are creating the Notification Subscription Record in sys_notif_subscription table for Mail Notifications but for this Table Only Admin can Create a Record.Could anyo...
Thank you for all your help. I have a question about the layout of the Standard tichket page. As shown in the image below, I want to adjust the size of the Info Region that can be edited in the Ticket Configuration table and slide the Ticket Fields w...
As the Service Catalog Process Owner, I would like to send an email based survey to the Service Catalog Requester after 5 business days from the completion of a RITM, so that I am able to manage and track the quality of work. @Ankur Bawiskar
I am getting the wrong output after executing the below code. var gr = new GlideRecord('x_408194_loading_e_scoped_data_table'); gr.query(); if(gr.next()) { var gettDate = gr.date; } gs.info(gettDate); var gd = new GlideDate(); gd.setValue(gettDate);...
Hi Team, I have two tables, 1.Incident 2.Personal incident, Below are the screenshots of table list view. Incident table: Here "Incident IDs" field having multiple incidents Personal Incident table:Here having two fields(Incident number, Comments) ...
Hi , I have a Requirement to create Custom Application . I have Created custom Application using Studio ., I would like to know , Is there a way to create custom Application using Scripts in Servicenow ?? if there is a way , Please guide me , ...
Hello there, I have a need to build a report that can flag incidents that changes status From: New To: Resolved Basically I wanted to check if "New" incidents are being set to "Resolved" state directly. Could anyone help me in this. Thank you, Ujjwa...
Hello, I'm facing an issue where the email notification is not sent even though all conditions are met. Maybe you will be able to see the mistake in case I missed anything. These are the conditions for the notification: In my test case: Case Type ...
Hi, I need some help writing a reference qual to filter the CI reference field on the Change request to only show the managed by is not empty CIs. There is a dictionary override on the CI field for change request with an OOB reference qual. How do I ...
I have checked that there is not an action name similar to this one and this exists in the sys_ux_form_action table.
