Multiple approvals in Flow designer

venkatkk
Tera Contributor

We have a catalog item, flow designer has been tagged to it for approvals.
Catalog item is submitted.
1) Firstly it sent to line manager approvals
2) Secondly it goes for parallel approvals (Individual persons - 3 members approvals )

Issue here is when any one of the person approves other approvals goes for No Longer Required.

How can we achieve to have individual approvals and RITM should be in requested status until all approvals approved.

Here is the screenshot where it checks for the catalog item variables and accordingly it generates individual approvals in parallel flow but one person approves other approvals goes for No Longer Required.

Any Help?

find_real_file.png

I tried changing the options in Ask for Approval activities but no luck.

9 REPLIES 9

Prateek kumar
Mega Sage

Can you check below:

https://community.servicenow.com/community?id=community_question&sys_id=bb3240ff1b33cc1cfff162c4bd4b...

 

Please mark my response as correct answer and helpful if it helped solved your question.
-Best Regards
Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Thanks Prateek, I tried all possibilities/options mentioned in the thread already but didnt work.

Any help on this?

KO5
Kilo Explorer

I am also encountering this issue. Hoping someone has some more information.