Multiple approvals in Flow designer
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‎05-28-2020 07:49 PM
We have a catalog item, flow designer has been tagged to it for approvals.
Catalog item is submitted.
1) Firstly it sent to line manager approvals
2) Secondly it goes for parallel approvals (Individual persons - 3 members approvals )
Issue here is when any one of the person approves other approvals goes for No Longer Required.
How can we achieve to have individual approvals and RITM should be in requested status until all approvals approved.
Here is the screenshot where it checks for the catalog item variables and accordingly it generates individual approvals in parallel flow but one person approves other approvals goes for No Longer Required.
Any Help?
I tried changing the options in Ask for Approval activities but no luck.
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‎10-09-2020 01:34 AM
Jumping on this as I have the exact same issue. Any further updates?
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‎10-12-2020 02:22 AM
Has anybody a solution for how to implement conditional concurrent approvals like this example?
Thanks
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‎10-12-2020 10:34 AM
I was able to get around this issue by creating the catalog task first, and adding the approval to the catalog task instead of the RITM. That way, once it's approved, it doesn't affect any of the approvals on the RITM itself, and it's all separated out.
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‎10-12-2020 10:50 AM
Unfortunately in my scenario, it is literally 3 concurrent approvals and no catalog tasks involved; and I have to stick with the approvals.
I may have an alternative process but it is long winded i.e.
if(condition 1== true && condition 2== true && condition 3== true)
Approve when anyone from Group1 and Group 2 and Group 3 approves
else if(condition 1== true && condition 2== true && condition 3== false)
Approve when anyone from Group1 and Group 2 approves
etc
But this would mean detailing one long if / else for all the different possible approval conditions.
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‎06-09-2022 05:03 AM
I implemented the same as KO, generating a catalog task for each approval needed and adding the approval to the task record instead. This allows me to ask for multiple approvals at the same time while not holding the flow up or making downstream approvals wait for the upstream approvals to have action taken on them. I know it's not necessarily the ideal solution as having all approvals occur on the requested item or request levels - but I figured SN has the option to add approvals to tasks for a reason and this was one of them 😉
My solution so far is working very well for allowing users/multiple users to request to be added to multiple distribution lists (we require DL owner approval to be added).