Multiple Row Variable Set showing Catalog Client Script SyntaxError: Unexpected end of JSON input and Empty JSON Value

[Edwin Ng]

Hi,

I am trying to compute the total value of 1 of the column in the MRVS and displayed onto a variable in the record producer as shown below:

I have followed the guide from the below link but to now avail.

Not able to retrieve Multi Row variable set data using onSubmit client script - IT Service Managemen...

From the below catalog client script, I have encountered error due to the parsing of the g_formGetValues. I also found out that the result of console.log(g_form.getValue('billing_request_insert_details')) is returning empty values despite I have filled the relevant field in the MRSV.

Catalog Client Script

MRSV in preview

Error in Console

Details of MRSV

I would appreciate if anyone could assist on my problem.

[Harish KM]

Hi in your client script line number 6 should be a variable name of your variable not Variable_name

.multiRowVariableSet[i].Variable_Name; // replace Variable_Name with your actual variablename

[Edwin Ng]

Hi Harish,

Thanks for your prompt reply and noticed the discrepancy.

However, the error remains.

[Harish KM]

You need to check other part as well . Where ever they have mentioned variableName replace it to your variable name

[Edwin Ng]

The error happens before the for loop.. Apparently, the value loaded onto the variables in the MRVS is not picked up somewhere in the backend.. I am not sure if any configuration for the MRVS is incorrect