My Approvals tab on Service Portal

Shaik Abdul Mu1
Giga Expert

Hello Everyone,

We have "My Approvals" tab on SP header menu. It will show the list of approvals. Here I have to show the catalog item name instead of Short Description for RITM approvals.

find_real_file.png

Any quick response will be more helpful.

 

Thanks in Advance.

4 REPLIES 4

Mike Patel
Tera Sage

Go to Menu Item called Approvals and change that to  

a.short_description = items.getDisplayValue("cat_item");

find_real_file.png

Tried it earlier but no change.

It worked fine for me in dev.

Looks like there is other variable too so modify that with 

a.short_description = rec.cat_item.getDisplayValue();

find_real_file.png