My email in flow designer won't send

[Laura12]

I have an easy flow that creates a catalog task for a particular assignment group.  I've turned off the OOTB notification (email assigned to group (sc_task)) for this catalog item and want to send an email to the group via flow designer but the email won't send and I have no idea why.  I've tried so many things but can't get it to work.  Attached is a screenshot of my flow and the email.  Can someone assist?

[OlaN]

Hi,

The default behaviour of a Flow is to wait until a Catalog task is closed, until continue the Flow processing.

Have you unchecked the "wait" option when creating the catalog task?

[Laura12]

I want it to send the email when the task is created.  This new email is taking the place of the OOTB notification that sends a notification to the group when the task is assigned.  

I have unchecked the "wait" option but then my request automatically goes to 'Closed Complete'.  

[OlaN · Accepted solution]

Okay, so in this case you can either choose to still have the wait checked when creating the task, then you will need to create a separate flow (or other trigger) that is triggered by the creation of the task.

Or you can uncheck the wait on the task, keep the email-sending in the same flow, and after the email-sending action, add a wait for condition action, that waits for the task in the previous step to be completed.

[OlaN]

Hi,

Do you need any additional help ?