Nagios Integration with Service now
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‎11-08-2015 08:07 PM
I am looking for an Nagios to Service now integration based on the web service . Is there any documentation that is available to for the same .
Balaji
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‎08-03-2017 01:37 AM
Hello!
I think you made a mistake in config.ini file.
1. Open this file with editor end correct you records like this:
[servicenow]
sn_username = instance_username
sn_password = instance_password
sn_url = devXXX.service-now.com your instance name
Also make sure your [database] credentials are correct.
2. Delete all records(except comments) in field_map.ini file
After run command:
You must see message:
Cleaning up archived DB entries older than TTL
Config loaded.
Connecting to:
***https://instance_username:instance_password@devXXX.service-now.com/incident.do?WSDL
***instead of https://****:****@135@dev****.service-now.com/incident.do?WSDL
Do you see different?