Need to show different fields in reference field pop up

[dharmesh rathod]

Hello All,

I have 2 tables 

Table 1: sc_cat_item
Table 2: cmdb_ci_linux_server

On both above table I have created custom reference field 'Level of Service' referring to custom table 'u_sla_service_configuration' which has some data entries like below

Requirement:

When I open reference field 'Level of service' field on 'sc_cat_item' table I only want to see 'Catalog item level of service' column 

And when I open 'Level of service' field on 'cmdb_ci_linux_server' table I only want to see 'Level of Service' column records entries

Right not it is showing both the columns in popup as below

[Vrushali Kolte]

Hello @dharmesh rathod ,

You can configure it in list layout.

Click on reference icon>right click on column header>configure>List Layout.

Also, please refer the link below for more details.

https://www.servicenow.com/community/developer-forum/make-reference-field-only-show-1-column-from-ta...

If my answer solves your issue, please mark it as Accepted✔️ and Helpful👍!

[dharmesh rathod]

Hello Vrushali,

I have already made changes is the list layout but doing that it changes columns in both the table which is not what I want.

In table sc_cat_item I want to show Catalog item level of service

and in cmdb_ci_linux_server table I want to show Level of service field

[Voona Rohila · Accepted solution]

Hi @dharmesh rathod 

when you click the Lookup icon and see the list, it's the sys_popup view and it's always 1 for per table, Different Refernce list views is not possible

Refernce Links: 

https://www.servicenow.com/community/developer-forum/different-view-for-reference-list-pop-up/m-p/28...

https://www.servicenow.com/community/now-platform-forum/create-multiple-customized-list-views-on-ref...

[Amit Verma]

Hi @dharmesh rathod 

You can make use of Configure List Layout feature. Refer https://www.servicenow.com/community/developer-forum/make-reference-field-only-show-1-column-from-ta...

Thanks and Regards

Amit Verma