Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Need to trigger Notification using flow designer on basis of Approaching due date

Talha3
Kilo Guru

I need to trigger a notification if a task is approaching Due Date.

1. First Notification should be sent 4 hours before Task's Due Date

2. Second notification should be sent 8 Hours before task's Due Date

Due date is a field available on the task form.

I have tried adding conditions on the flow:
Due Date relative 4 hours etc.

But the issue is it triggers for all the records for which due date was already passed. 

Looking forward to some amazing Suggestions! 🙂

1 ACCEPTED SOLUTION

Talha3
Kilo Guru

Solution:
1. Trigger should be Repeat every 8 hours(If you have to trigger the notification after 8 hours)

2.Condition to trigger notification on basis of Time shall be:
Due date --> relative --> before --> 8 hours
AND
Due date --> after --> current Minute 


 

View solution in original post

3 REPLIES 3

Alp Utku
Mega Sage

You might consider creating SLAs rather than working in this way. I would create SLAs to satisfy your requirement.

Talha3
Kilo Guru

Solution:
1. Trigger should be Repeat every 8 hours(If you have to trigger the notification after 8 hours)

2.Condition to trigger notification on basis of Time shall be:
Due date --> relative --> before --> 8 hours
AND
Due date --> after --> current Minute 


 

SSMB12
Tera Contributor

Hi Talha, 

I do have a similar requirement but two tasks should be triggered parallely. 

Should trigger the reminded notifications on the 5th day and 3rd before the due date which is on the form,if task 1 is not completed.

 

Can you help with flow and can you put some pictures of your flow if possible.

 

Thanks