Not updating incident short description from flow designer

[Dasari Srihari]

Hi All,

I'm trying to updating short description from flow designer script, but it is not updating, Please find my script below:

var date = new GlideDateTime();

date.addSeconds(19800);

var istTime = date.getDisplayValue();

gs.log("Incident short Description time"+ istTime);

var grp = fd_data.trigger.current.assignment_group.name;

gs.log("Incident short Description group"+ grp);

var text = "Reminder1: "+ grp + ' - '+ istTime;

fd_data.short_description = text;

outputs.short_description = text;

gs.log("Incident short Description" + text);

Action: Updated record

[J Siva]

Hi @Dasari Srihari 
Where are you writing this script?
Is it the inline script?

[Dasari Srihari]

 

[J Siva · Accepted solution]

@Dasari Srihari  Try the below script. It'll work.

var date = new GlideDateTime();
date.addSeconds(19800);
var istTime = date.getDisplayValue();
gs.log("Incident short Description time"+ istTime);
var grp = fd_data.trigger.current.assignment_group.name;
gs.log("Incident short Description group"+ grp);
var text = "Reminder1: "+ grp + ' - '+ istTime;
return text;

[Ankur Bawiskar]

@Dasari Srihari 

you should simply return the value if you are using inline f(x) script

something like this

var date = new GlideDateTime();
date.addSeconds(19800);
var istTime = date.getDisplayValue();
var grp = fd_data.trigger.current.assignment_group.name.toString();
return grp + ' date ' + istTime;

If my response helped please mark it correct and close the thread so that it benefits future readers.