Notification Approval

[Poorva Bhawsar]

Hi Community,

I have a new state specific to a catalog item. I want to hide this new state, it should only be visible to a catalog item. Once this state is selected, it should trigger an approval to a group. If approved, need to change the state of the server ci from inbuilt to active. All SC tasks attachments needs to attach on the ci selected on the form.

I have this client script to hide this new state.

function onLoad() {

    var item = g_form.getValue('cat_item');

    if (item != 'a60987578739a514aa3574497bbb3533') {

        g_form.removeOption('state', 5);

    }

}

But its hiding this state option for all catalogs. I want to show this for a specific catalog item.

[Anil Lande]

Hi,

To hide this additional option only for specific cat item you need to create on Load client script.

It will hide state option as soon as form is loaded. 

Use only below part in your onLoad client script.

 var item = g_form.getValue('cat_item');
    g_form.getValue('state');
    if (item == 'a60987578739a514aa3574497bbb3533') {
        g_form.removeOption('state', 5);
    }

[Poorva Bhawsar]

I have modified it to this.

function onLoad() {

    var item = g_form.getValue('cat_item');

    if (item == 'a60987578739a514aa3574497bbb3533') {

        g_form.addOption('state', '5', 'Pending Approval', '4');

    } else {

        g_form.removeOption('state', 5);

    }

}

But its still showing that dropdown option for all.

[Jaspal Singh]

Hi Poorva,

Script is used on RITM table or some other table? Also, can you try adding alerts() at required steps to understand which of if/else condition is being satisfied.

[Poorva Bhawsar]

It is in global scope for SCtask table. I have a new dropdown option for state for a particular catalog item.