Generally, the system will search for an exact match, so if the Phone Numbers is stored with hyphens (-) and you search with a slash (/), it won’t return the correct results unless the format matches exactly.
In most systems, you would need to search using the exact format in which the phone number is stored. If it's stored with hyphens, you’d have to search using hyphens as well. If you’re looking to make the search more flexible, you might want to check if there’s an option to modify the search settings or use wildcards to accommodate variations in formatting.
If you’re also looking for a virtual number, feel free to copy and paste the link below to explore the options available:
