Resolved! Remove Discuss button change request
Hi All - we recently upgraded to Vancouver, we saw discuss button task extended tables. How can remove discuss button from change_request table. Thanks!
Forum Posts
Resolved! KB article configuration
Hello Community, This above article is created by publishing one policy . I have one requirnment i want to show valid from and valid to date of policy from that policy record in highlighted area of kb article . will you please help in configuring ...
Filtering choice field options based on a multi-select parent field
Hi everyone,I’m working on a form in ServiceNow (standard table form, not Service Catalog) and I’m trying to understand whether a specific requirement is technically possible.ScenarioI have a field called record_typeType: List (multi-select choice)Ex...
record details needed
Hi Team , i need filter these data , in which table i will get these dataConfig Item ID’s associated with these… as well as tickets opened against all the CI’s. Upstream CI ID’sDownstream CI ID’sMain CI ID’s
Resolved! Extension of ast_contract table
Hi all, I need to extend ast_contract table.I know that the role to manage contracts is contract_manager and is requester type.How does licensing works in this case? It maintains the same logic of the parent table?
Change Schedule
Hello,It´s possible a integration user or MID Server user should be able to view the change schedule?. However, the user should not be able to log out of ServiceNow. Best regards
How to Customize the Polaris Header
Hi Team, We have enabled the Polaris UI and we want to customize the Header in the UI. We are looking to add a HyperLink in the Header. Kindly let us know if anyone has tried it. Thanks Sai Krishna
Need Help to configure UI action approve/Reject button in service operation workspace
Hi Everyone,We have enabled the Change Request feature in the Service Operations Workspace (SOW) and successfully activated the Approve and Reject UI actions on the sysapproval_approver table within SOW.As a next step, we need to implement these UI a...
dependent list collectors in catalog form
Hey Guys,I have an requirement to make the list collectors as dependent.for example, I have three list collector variables with not reference to any table directly(I have custom choices values).All three visible on the form. at once.If I select some...
Adding filters to M2M type related list
Hello there, We have a M2M related list on our Change request table. This related list is also referred from change request table. We now have to restrict this related list to only show those change requests which are closed and has the similar chang...
Resolved! Hint on a field is not showing on workspace
Hello All,I have to show hint on fileds in workspace in native view the hints are showing but in workspace it is not showing.I saw some articles and one kb and i have created those properties but no luck.https://support.servicenow.com/kb?id=kb_articl...
Notification to multiple users
Hi all, we have a requirement to send a single notification to more than 100 ppl from servicenow , right now when we try it, in recipient list email logs only 30-40 users are getting the notification is there an option to enable it for more than 100 ...
Is there a way to restrict KB article to only published versions should be visible on portal ?
Hi All, It appears that on the service portal view of the knowledge base non approved versions appear as an updated version available to view in the service portal view of the knowledge base. Is there a way to restrict this to only published versions...
Announcement Card - SOW
In Service Operation Workspace, Announcement card Title should have the text in wrap to show all the details of the instead of few lines.
Remove email auto fill when emailing from a ticket
How do you remove one of the auto fill when typing a name on an email from a ticket. As shown in the photo attached. The account is not in the user table
