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‎03-30-2024 11:46 AM
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‎03-30-2024 11:50 AM
What do mean by Basic questions, are you looking for an interview
- Then Incident / change / problem / Knowledge Lifecycle
- How these are interrelated.
- Question can be asked on role and many more question.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-30-2024 12:03 PM
Hello @NaveenKumarSN
Since you didn't specify any particular module, I'm sharing a mix of questions from ITSM. I hope this will be helpful for you.
1]Why do we use GlideRecordSecure.
2]which is your current project , company and when did started your work in ServiceNow?
3]Explain any complex scenarios which you did?
4]explain your roles and responsibility in your project ?
5]which was the complex customisation you have done in your development?
based on that they will ask more que on that.
A]in incident table u have 3 custom fields x,y,z if u select x and y based on that data should be
populated in z explain different methods you will follow for this Scenario(in case of coding they will
ask client script and BR which you will follow and where you will store the values of X and Y in mean while)
6]How to get sys_id of incident form using script include and set to custom table?
7]if I want to filter assignment_group users as per type of group what i should do?
8]If I want retrive each state time of incident what should I do?(example states:new,in progress, on hold,etc)
*Business rules
1]If I want to close parent incident I want to check that all child incident are closed before closing
parent incident.(need to check practiacal)
2]what is the use of g_scratchpad ,where you will use , you will use in display BR or other BRs?
3]How to change the state of an incident to resolved, when a related change is set to close?
9]Introduce yourself and also explain your recent project
10] In Which ITSM module approval is not in place?
11]What are the different ways of migrating code from one instance to another?
Which modules/tables are used for each of these steps?
12]Which instance have you worked recently?
13]There is a field on Incident form where we can specify day(‘Mon, tue, we…’), according to that day, a notification should get sent to caller.
If the meeting does not happens then again a new notification should get send like Meeting does not happened.
14]Custom field capture in audit or not
Thanks, And Regards
Abhijeet Pawar.
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‎03-30-2024 10:19 PM
Refer the below link
â–· Top 100 ServiceNow Interview Questions and Answers *2024 (mindmajix.com)
Mark this Helpful !!. If this Helps you to understand. This will help both the community and me.
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‎03-31-2024 05:23 PM
Hi please check below links
Download app interview buddy
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‎03-30-2024 10:42 PM
Thank you
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‎03-31-2024 05:23 PM
Hi please check below links
Download app interview buddy
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‎03-18-2025 07:46 AM
URL for ServiceNow Interview Buddy has been changed to snbuddy.com
Regards,
Abhijit
ServiceNow MVP
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‎12-15-2024 06:10 AM - edited ‎12-15-2024 06:10 AM
Hello Naveen,
You can find more ServiceNow interview preparation question and answers on below Android app and website. It contains very important ServiceNow developer interview question and answers which will help to boost your interview preparation. To make it easy for readers, questions are divided based on question categories e.g. Notification Queries, Business Rule Queries etc.
ServiceNow Interview Buddy App
ServiceNow Interview Buddy Website
Regards,
Abhijit
ServiceNow MVP
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‎01-19-2025 06:51 AM